Your business's
24/7 WhatsApp
team member
Sentio automates appointment reminders, review requests, and re-engagement campaigns on WhatsApp, keeping routine follow-up consistent without sending each message by hand.
Appointment Reminders
Review Requests
Re-engagement Window
Win-Back Window
Every touchpoint,
automated.
Sentio supports the core follow-up around each appointment, from timely reminders to post-visit and re-engagement messages.
Appointment Lifecycle Automation
Real-time Vagaro event syncing keeps reminders and review follow-ups aligned with the latest appointment state.
2-Hour Appointment Reminders
2-hour reminders with your business address provide a timely final nudge before each appointment.
24/7 AI Chatbot
A GPT-powered assistant uses Vagaro service and availability data to answer pricing, availability, and booking questions in the language the customer uses.
Re-engagement Campaigns
Optional 30–60-day rebooking nudges and 60-day win-back messages follow up with eligible clients who have no future booking.
Automated Review Requests
For completed appointments, Sentio can send a post-visit review request through an approved WhatsApp template.
Seamless Human Handoff
When a customer asks for a person, Sentio can pause the bot and notify the configured team contact on WhatsApp.
Language-Matched Replies
The assistant is instructed to reply in the same language and script the customer uses, including Hindi and Hinglish handling.
Built-In Opt-Out Handling
STOP and UNSUBSCRIBE requests are recorded to suppress future marketing sends, with idempotency checks to prevent duplicate processing.
Message Analytics
Inbound and outbound messages, along with Meta delivery events, feed tenant-scoped dashboard reporting.
Built around
your existing workflow.
Connect Vagaro and WhatsApp during onboarding, then choose the automations you want Sentio to run.
Connect Your Vagaro Account
During onboarding, Sentio is configured with your Vagaro credentials so it can receive appointment updates and query services and availability.
Activate Your WhatsApp Number
Connect your business WhatsApp number through the Meta Cloud API. Sentio handles all webhook verification and signature security automatically.
Configure Your Sequences
Enable the reminders, review requests, and re-engagement campaigns that fit your workflow, using approved WhatsApp templates configured for your business.
Watch Sentio Work
Sentio watches appointment updates and runs the enabled follow-up schedules while your team monitors conversations from the dashboard.
Built on tools
you already use.
Sentio connects Vagaro appointment data with WhatsApp messaging, OpenAI responses, and tenant-scoped storage.
Vagaro
Appointment scheduling & customer data
Meta Cloud API v25.0
OpenAI
GPT-powered AI responses
Supabase
Tenant-scoped data storage